Smart Train Solutions
Business challenges are People Challenges, and must be people driven. Smart-Train establishes practical internally
self-driven process to meet these challenges and exploit opportunities for growth.
SMALL MEDIUM ENTERPRISE (SME)
CUSTOMER CENTRED SELLING
EXCEEDING CUSTOMER EXPECTATIONS
Customer service is where we can best meet and exceed our customers’ expectations…
LEAN FOR SMALL MEDIUM ENTERPRISES (SME)
Understanding how LEAN works for small to medium businesses…
SMART-TRAIN for SMEs
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CORPORATE
ACCOUNTABLE LEADERSHIP
In today’s high speed, results driven world, where mistakes are blamed on others Accountable Leadership focuses on Accountability…
PERFORMANCE DEVELOPMENT
Performance Management is often the tools used to remove the unproductive poor performers. Performance Development says there is another way…
COMMUNICATION
Let’s face it, we are all unique and see, hear and communicate differently. In this program we follow the teaching “Seek First to Understand…
SECURING AND SUSTAINING WINING PERFORMANCE
Structuring the job for success, is the first of the four main topics in this program…
LEADERSHIP COACHING
FOUNDATION FOR LEADERSHIP
In contrast to the popular myth, leaders are trained not born…
SECURING AND SUSTAINING WINING PERFORMANCE
Structuring the job for success, is the first of the four main topics in this program…
RECRUITMENT INTERVIEWING AND SELECTION
According to the latest Management studies 70% of employee performance issues are directly related to their recruitment…
SOLUTION ORIENTED SELLING
“Solution Oriented Selling” is specifically designed as a coaching tool for managers to help them achieve and maintain high levels of performance from their sales teams…