Small & Medium Enterprise




Click on the image above to find out how we work.

Who’s it for?

Small Medium-sized Enterprise manager/owners who need to effectively coach and develop their staff. 

What’s the process?

As a manager or owner

  1. You complete a personal profile.
  2. You then attend one of Smart-Train’s facilitated Workshops.
  3. You then have access to resources to coach up to 10 staff in your business
  4. We follow-up with Monthly webinar coaching sessions

When it’s time to get clear on what’s really working in your business, that means exploring everything from resource management, getting the best people doing their best work, managers managing processes that work, and leadership developed for the good of your business.

We’ve designed a programme of four courses, delivered with the busy SME manager in mind.

We get that you and your team are time challenged, so we’ve created programmes that deliver hard, fast, and yet are supported so you can be assured your teams are learning what’s necessary to help boost your company’s productivity and profitability.

Short videos, workbooks, and coaching support – we’re interested in seeing your teams flourish with new skills, and refreshed knowledge, easily.

Customer Centred Selling

Embraces a new way of selling. Recognition that today’s customer does not want to be ‘SOLD’ a product or service. They do research online and need assistance to find the right solution to their problem.

Lean Productivity for SMEs

The pace of change, the online choices, the levels of competition, require all SMES to be more productive, more competitive in all aspects of production, operation and marketing. Today we bring world class productivity processes to the SME marketplace to ensure we survive in today’s global competitive marketplace.

Exceeding Customer Expectations

In today’s Consumer Driven economy, the customer has numerous choices. With online options and massive choices, the need today is to meet and then exceed customer expectation of what we want them to remain loyal to – our brand, our product or our service. Customers expect more and only stay if the expectations are exceeded.

For the FULL Package:

There are 3 levels of workshop

1. Day,,


These programmes are especially suited to managers working with larger or multiple teams, across a wide range of industries.

Register your business with the Regional Business Partners Network part of NZTE and you may be eligible for financial assistance with your business development costs.

NEW Hands OFF Option:

If you want to just get the programme, deliver it to your team, and push past the idea of attending workshops and enjoy the coaching support, we’ve also got you covered.  For $199 per month, you can access the entire programme and deliver it your way, to your people, as you wish. 


  • Min 12 months subscription
  • Access videos and workbooks and deliver to your teams as and when you want to.
  • Smart-train Coaching support and workshops are optional extras

COVID-19 Business Advisory Fund
Small and medium sized businesses may qualify for funding to help pay for advisory services to support them through the Covid-19 outbreak. The Covid-19 Business Advisory Funding can provide support in areas such as HR, health and wellbeing, business continuity, cashflow and finance management, marketing and digital enablement strategy. Funding is only available through the Regional Business Partner Network (RBP) Growth Advisors.

For more information or to find your local Growth Advisor go to