Continuous improvement

People often think of training as ‘One Shot Wonders’. They send people on a course without setting the stage properly and wonder when nothing improves. Continuous improvement only occurs when the participants “buy-in”. Therefore, the process...

Failures not an option!

Post COVID19 how many businesses are going to fail????? Is this just because of the Pandemic or were these businesses only just keeping their heads above water and potentially doomed to failure eventually anyway? In my book “The Other ‘F’ Word”...