Blog
Building strong work relationships
Spending 20 minutes per month with each of your direct reports will uncover so much and will show your staff you really care about them as individuals. This time provides you with an opportunity to get to know each other better. Your staff...
Repetition is the motor of learning
Do you ever meet a top athlete or sportsperson who became top of their field with only one training session? I only ever met on back in my football days and that was George Best. but even he admitted he didn't get paid if he didn't turn up to training...
Continuous improvement
People often think of training as 'One Shot Wonders'. They send people on a course without setting the stage properly and wonder when nothing improves. Continuous improvement only occurs when the participants "buy-in". Therefore, the process must include...
Leadership Responsibilities
When I ask managers "what are your key responsibilities?" I often get told - "to make a profit'. A somewhat simplistic answer, because often they fail to recognise that profits primarily come from the actions of people. So it is important to recognise that...
Should we increase training?
If you analyse the top performing businesses around the world, you'll find a common denominator - Commitment to ongoing training whatever the situation. cutting training investment is like cutting off one hand and trying to work one handed -...
Why do we over-react to COVID?
COVID strikes again and of course businesses are cutting costs immediately - Stop adverts - cut staff- stop training. Crazy decisions and total over reactions. It happened after the '87 crash, 9/11 and the global financial crisis. BUT the results...
Managing Change
If you were coach of the All blacks, or the Silver ferns or my old team Tottenham Hotspur (Junior for 2 years, never quite made it to the big leagues…) and you suffered a major defeat or setback, would you increase or decrease your training for your team???? The...
Has COVID-19 changed the Face of Training?
After the '87 Crash, 9-11 and the Global Financial Crisis, one of the first things that was cut was the training budgets of many organisations. I saw them all, and the consequential problems this created. Staff levels were being cut and those...
Failures not an option!
Post COVID19 how many businesses are going to fail????? Is this just because of the Pandemic or were these businesses only just keeping their heads above water and potentially doomed to failure eventually anyway? In my book "The Other 'F' Word" I examine the most...
Double Down!
Ask yourself this question. do sportspeople, top performers increase or decrease training after a defeat, after a loss? The top people double down and increase training and work harder to regain the ascendancy. Unfortunately, this doesn't always happen in business. As...